My Shipment Is Stuck In Transit

It can sometimes take a few days for our delivery partners to scan and track all packages. Sometimes a scan can be missed and it may look like your package has not moved for several days. In these instances, the package is usually still in transit and the situation resolves itself within a few days.

If no movement has occurred within 5 business days of the expected estimated delivery date, please get in touch with our customer experience team using our contact form and we'll immediately look into the matter!