We understand how important your order is to you, which is why we process it quickly. Most small items are shipped within 24 hours of purchase during the week, and large equipment ships within 3 business days.
We want to make sure you are always up-to-date on the status of your order, which is why we send email notifications at every step of the process. If you can't find your tracking information, don't worry! Check your spam and trash folders to make sure it didn't get lost in the shuffle. And to ensure you never miss an important update, add firstname.lastname@example.org to your safe senders list.
To track your order, simply use your order number and email that you used to place the order on our self-serve order tracking page.
If you have any further questions or concerns, please do not hesitate to contact us. We are here to help in any way we can.